TRACK YOUR ORDER
For on-hand items, shipping will be processed within 24 to 48 hours after confirmation of payment (weekends and holidays not included). For items that are for pre-order, you will be given an update when your items are due to arrive. Since items will be delivered and packaged from our storage house in Korea, we ship the orders to the Philippines in batches.
Cut-off dates for pre-orders will be announced on our website, per batch. Normal ETA is 4-5 weeks after the batch leaves Korea. Due to the ongoing pandemic, there may be unexpected delays that are beyond our control, but we will keep you updated should there be any changes in the shipping schedule.
For privacy and security reasons, we will not be publishing personal information. Kindly take note of you order number and month when you placed your order to track your order.